Privacy policy

    Last updated: February 1, 2026

    Kalmix (operated by Shanghai IOTARS Co., Ltd.) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Kalmix is powered by Shopify, which enables us to provide the Services to you.

    This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

    Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

    Personal Information We Collect or Process

    When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

    • Contact details: Including your name, address, billing address, shipping address, phone number, and email address.
    • Financial information: Including payment card information, transaction details, and payment confirmation.
    • Account information: Including your username, password, and security questions.
    • Transaction information: Including items viewed, cart activity, and past purchase history.
    • Communications: Information included in your inquiries to our customer support team.
    • Device & Usage information: Including IP address, browser type, unique identifiers, and how you navigate the Services.

    How We Use Your Personal Information

    We use your personal information for the following purposes:

    • Provide and Improve Services: To fulfill orders, process payments, and arrange for shipping of GNSS terminals.
    • Marketing and Advertising: To send promotional communications and show targeted advertisements based on your activity.
    • Security and Fraud Prevention: To authenticate accounts and detect potential fraudulent or malicious activity.
    • Customer Support: To respond to technical inquiries and maintain our business relationship.
    • Legal Compliance: To comply with applicable laws and respond to valid legal processes.

    How We Disclose Personal Information

    We may disclose your personal information to:

    • Shopify and Service Providers: Vendors who perform services on our behalf (e.g., payment processing, cloud storage, and shipping fulfillment).
    • Business and Marketing Partners: To provide personalized advertising.
    • Corporate Affiliates: Within our corporate group for legitimate business purposes.

    International Transfers

    Please note that we may transfer, store, and process your personal information outside the country you live in, including in China (where our headquarters is located) and the United States (where Shopify's servers are located). We ensure appropriate safeguards are in place to protect your data during these transfers.

    Your Rights and Choices (US State Privacy Rights)

    Depending on where you live (including California, Colorado, Connecticut, Virginia, and Utah), you may have the following rights regarding your personal information:

    • Right to Access / Know: Request access to the personal information we hold about you.
    • Right to Delete: Request that we delete your personal information.
    • Right to Correct: Request correction of inaccurate information.
    • Right to Opt-out: Opt-out of the "sale" or "sharing" of your information for targeted advertising.
    • Global Privacy Control (GPC): We recognize GPC signals as a valid opt-out request.

    To exercise these rights, please contact us at the email provided below.

    Security and Retention

    We maintain security measures to protect your information, though no system is "perfectly secure". We retain your personal information for as long as necessary to provide Services, resolve disputes, and comply with legal obligations.

    Children's Data

    Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

    Contact

    Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

    Email: service@kalmixtech.com

    Address: Room 1006, Building 2, Jinhai Garden, Lane 9, Jinwan Road, Pudong New Area, Shanghai, 201206, China